Introduction
Kerala Brand (“we”, “us”, or “our”), an initiative of the Directorate of Industries and Commerce, Government of Kerala, is committed to protecting the privacy and personal information of its users. As the platform evolves with new features, services, and technologies, we may update this Privacy Policy from time to time.
This policy explains how we collect, use, store, disclose, and safeguard your information when you access or use our website, applications, and related services. By using Kerala Brand, you agree to the practices described herein.
Collection and Use of Information
We may collect personal information such as name, email address, phone number, enterprise and UDYAM registration details, product information, supporting documents, and other enterprise-related information that you voluntarily provide during registration and certification. This data is used to process applications, verify enterprise credentials, issue and validate certificates, improve our services, send updates, and enhance security.
Information Collected by Automated Means
When you use Kerala Brand, we may automatically collect technical data including IP address, browser type, device information, and usage patterns through cookies and similar technologies to improve performance and personalization.
Compliance with Privacy Laws
Kerala Brand complies with applicable data protection laws, including principles aligned with the GDPR and relevant Indian data protection regulations. We maintain administrative, technical, and physical safeguards to protect your data.
Data Security
We implement industry-standard security measures to protect your information. However, no online platform can guarantee absolute security. We continuously monitor and update our security practices to ensure your data remains protected.
Third-Party Links
Our platform may include links to third-party websites. Kerala Brand is not responsible for their content, privacy practices, or policies. We encourage you to review the privacy policies of any third-party sites you visit.
Policy Changes
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us
For questions or concerns regarding this Privacy Policy, write to us at director.dir.dic@kerala.gov.in or call +91 471 2302722. You may also write to us at Directorate of Industries and Commerce, 3rd Floor, Vikas Bhavan, Vikas Bhavan P.O., Thiruvananthapuram, Kerala 695033. We value your feedback and are here to address any privacy-related enquiries.